E-Statements

You must be an existing online banking user and have a valid email address.

A notification will be delivered to your registered email address each month when your e-Statement is published. . No waiting on the mail, wondering when your statement will get to you, just convenient secure access .  By using this statement delivery method, you will be helping the environment and ensuring your financial privacy.  Just like internet banking, e-Statements are free.

E-statements Tips and Guidelines

The easy steps to using your online statement:

  • Log into internet banking
  • Click the tab “Statements” then “Delivery Preferences”
  • Select “All” and the delivery option “Electronic” (multiple delivery options can be chosen if you have multiple accounts)
  • Your next Statement will now be delivered electronically! (.pdf format)

What is an e-statement?
An e-statement is an electronic version of your statement with images available online via our secure site. You can view and print your statement right from your computer, avoiding the wait for traditional mail. Back To Top

Are check images available with my e-statement?
Check images are available only if you receive your check images with your current statement. However, you can view your check images when you sign on to Online Banking to view your transactions by clicking on the check number. Back To Top

When can I view my e-statement?
You can login to view e-statement at any time! Your e-statement will be available within 24 hours after your statement cycle ends. We will send you an email alerting you that your e-statement is ready for viewing. Back To Top

May I view my electronic statement without signing up for e-statements?
No, you will need to enroll so you can receive your login ID and Password, receive notifications and end the physical delivery of your Statements. Back To Top

Can I save my e-statement for future reference?
e-Statements can be viewed or downloaded from our website for 18 months Back To Top

Can I access an e-statement for all of my accounts?
Both checking and savings accounts are available online. Back To Top

Is there a charge for e-statements?
There is no charge. e-statements are free! Back To Top

Do I have to sign up for Online Banking in order to have access to e-statements?
Yes, you have to sign up for Online Banking in order to have access to e-statements.

Will I need a password to view my e-statement?
Yes.  If you currently have Online Banking your login ID and password remain the same. If this is your first time enrolling for Online Banking, your login ID and password will be provided to you. Back To Top

Will I be able to print my statement and check images?
Yes. Once you open the e-statement you will be able to print it just like you print any document on your computer. Back To Top

How do I sign up for e-statements?
You can enroll online or come into the bank and talk to one of our Personal Bankers. Back To Top

What is Adobe Reader and why do I need it?
Adobe Acrobat Reader is free software used for viewing and printing of electronic forms. You will need this software (6.0 or higher) installed before statements can be downloaded, displayed or printed. Back To Top

What if I change my email address?
In order to continue receiving the email notice that your latest e-statement is available, you need to update your email address on your Online Banking page under the settings tab choosing the options for “Profile”. Back To Top

How long will it take to set up my e-statement? Access for your e-Statement will be provided within 1 banking day and delivered to your online banking application (desktop and mobile) on the first day of each month. Back To Top

Who should I contact if I can’t access my e-statement?
If you cannot access your e-statement or you forgot your password, you can contact us through our website secure messaging or call 1-888-866-8166 between 8:00am to 5:00pm CST on normal banking days. Back To Top

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