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Online Statements the IFSB Way.
You have been asking for it, here it is. Your monthly
bank statement delivered directly to your inbox. No
waiting on the mail, wondering when the statement will get to
you just a convenient secure email. These electronic
version
s of your statement take up a lot less room in your
closet and no paper shredder is required! All you need to
get set up is online banking, a valid email address and Acrobat
Reader. By using this statement delivery method you will
be helping the environment and ensuring your financial privacy.
The very best part of all is just like internet banking
e-statements are free.
To log in to your Banking To Go! account click here.
To sign up for internet banking click here.
The easy steps to your online statement
What is an E-Statement?
An E-Statement is an electronic version of your statement with
images available online
via our secure site. You can view and print your statement right
from your computer,
avoiding the wait for traditional mail. Back to
top
Are check images
available with my E- Statement?
Check images are available only if you receive your check images
with your current statement. However, you can view your check
images when you sign on to Online Banking to view your
transactions by clicking on the check number.
Back to top
When can I view my
E-Statement?
You can login to view E-Statement at any time! Your E-Statement
will be available within 24 hours after your statement cycle
ends. We will send you an email alerting you that your
E-Statement is ready for viewing. Back to top
Will my E-Statement look the
same as my paper statement?
Yes, your E-Statement looks exactly like your paper statement.
Back to top
May I view my
electronic statement without signing up for E-Statements?
No, you will need to enroll so you can receive your login ID and
Password. Back to top
Can I save my E-Statement for
future reference?
You can save them right to your computer if you wish. Also your
statements will be available on our web site for sixty days.
Back to top
Can I access an E-Statement
for all of my accounts?
Both checking and savings accounts are available online.
Back to top
Is there a charge for
E-Statements?
There is no charge. E-Statements are FREE!
Back to top
Do I have to
sign up for online banking in order to have access to
E-Statements?
Yes, you have to sign up for online banking in order to have
access to E-Statements. Back to top
Will I need a
password to view my E-Statement?
Yes. If you currently have Online Banking your login ID and
password remain the same. If this is your first time enrolling
for Online Banking, your login ID and password will be provided
to you. Back to top
Will I be able to print
my statement and check images?
Yes. Once you open the E-Statement you will be able to print it
just like you print any document on your computer.
Back to top
How do I sign up for
E-Statements?
You can enroll online or come into the bank and talk to one of
our Personal Bankers. Back to top
May I have my E-Statement accessed
by my accountant?
Yes, but you will need to set up your accountant with a user
name and password. You can do this by clicking on the tab
"additional user" on you online banking page. Back to top
What is Adobe Reader and why do I
need it?
Adobe Acrobat Reader is free software used for viewing and
printing of electronic forms. You will need this software (6.0
or higher)
installed before statements can be
download, display or print your statement and images. Back to top
How can I get Adobe Reader?
The e-mail that contains your electronic statement will have a
link to enable you to download the free software at that time.
Back to top
What if I change my email
address?
In order to continue receiving the email notice that your latest
E-Statement is available, you need to update your email
address on your online banking page under the tab "options". Back to top
How long will it
take to set up my E-Statement?
Once you have responded to our set-up verification email, access
will be set up within two banking days and you will receive an
email from us with your security phrase. In the future, you
will receive an email alerting you when your next E-Statement is
available. Back to top
Who should I contact if
I can't access my E-Statement?
If you cannot access your E-Statement or you forgot your
password, you can contact us through our Web site or call
1-888-866-8166 between 8:00 AM to 4:00 PM CST on normal banking
days. Back to top
